Shipping Policy

Shipping Policy for Elleysoft 

At Elleysoft, we prioritize ensuring that your orders are processed and delivered with care. This Shipping Policy outlines how we handle shipping, including timelines, costs, and important details to keep in mind.

2. Order Processing Time
– Order Confirmation: Once your order is placed, you will receive a confirmation email detailing your purchase. Orders are processed within 1-2 business days (excluding weekends and public holidays).
– Dispatch Time: After processing, your order will be dispatched within 1-2 business days. In case of delays due to high demand or unforeseen circumstances, we will notify you promptly.

3. Shipping Rates and Delivery Estimates
– Standard Shipping:
– Delivery Time: 5-7 business days.
– Express Shipping:
– Delivery Time: 2-4 business days.

Shipping costs will be calculated and displayed at checkout based on the shipping option selected and your location.

4. Shipping Locations
– We currently ship across India.
– Orders to remote or rural areas may experience longer delivery times.

5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment through our delivery partner’s portal.

6. Delivery Issues
– Incorrect Address: Ensure that your shipping address is accurate during checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
– Lost or Damaged Packages: If your package is lost or arrives damaged, contact our customer support team within 48 hours of receipt. We will work to resolve the issue promptly.

9. Contact Us
For any shipping-related inquiries, feel free to contact us:
– Email: info@elleysoft.com
– Phone: +91 9825878806
– Support Hours: 9 AM – 6:30 PM, Monday to Saturday

Thank you for choosing Elleysoft! We’re here to provide you with seamless service and the highest quality products.